Scope and Compliance
G63’s Payment Policy governs all funding and withdrawal activity on the platform. It forms part of the Terms of Use and applies to all users unless superseded by applicable local law. The Company will implement controls to prevent money laundering, fraud, and prohibited transactions, and to comply with regulatory obligations relevant to the user’s jurisdiction.
Deposits
Deposits are funds added to a user account to enable wagering with real money. The following rules apply:
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Minimum deposit: 20 USD or equivalent in the account currency. The Company may adjust the minimum amount, with changes reflected in the user interface.
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Maximum per transaction: Limits vary by deposit method and jurisdiction; current limits are displayed in the Banking/Deposit section of the user account.
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Funding sources: Deposits must be funded through a Financial Institution or approved Payment Service Provider. Third‑party deposits are not allowed. The Company may request documentation to verify the source of funds for AML purposes.
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Currency and conversion: The platform supports multiple fiat currencies. If the payment account uses a currency different from the account currency, the amount will be converted by the payment provider prior to crediting the user’s balance.
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Method availability: Certain methods may not be available depending on jurisdiction, currency, or regulatory restrictions.
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Credit to balance: Deposited funds become available for wagering after processing and any required verification. Deposits that do not meet the minimum, fail verification, or are otherwise incomplete will not be credited.
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Record keeping: Users may view deposit history in the Banking section; statuses include pending, completed, or failed.
Withdrawals
Withdrawals are requests to transfer available funds from the user account to a permitted withdrawal instrument. The following constraints apply:
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Minimum withdrawal: 40 USD or equivalent. Maximum withdrawal per transaction varies by method and jurisdiction; current limits are listed in the Banking/Withdrawals section.
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Method alignment: Withdrawals are generally processed via the same instrument used for deposits where feasible; cross‑method withdrawals may require conversion or additional verification.
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Identity verification: Withdrawal requests require successful identity verification (KYC). The Company may request additional documentation at any time.
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Processing time: Withdrawals are reviewed and either approved or denied within two (2) business days of the request, after which the payout will be completed by the chosen method according to the provider’s processing times.
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Currency handling: Fiat withdrawals are issued in the account’s base currency; if the withdrawal currency differs, conversion occurs at payout and may incur fees.
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Restrictions: If a deposit was made via a non‑fiat instrument or if there is a mismatch between deposit and withdrawal methods, the Company may apply limitations or require conversion to compliant funds.
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Tracking: Users can monitor withdrawal requests in the Banking/Transaction History section of their account.
Verification and Security
The platform may perform ongoing Know Your Customer (KYC) and anti‑money‑laundering checks. Acceptable documents include government‑issued photo identification and proof of address. The Company may request source‑of‑fund documentation at any time. The Company may suspend funds or restrict activity pending verification or in cases of suspected fraud or regulatory concerns.
Refunds, Chargebacks, and Reversals
Chargebacks and payment reversals may lead to the reversal of funds in the user’s account and may result in suspension of the account. Refunds, when approved, are processed within two (2) business days and relate to eligible, unconsumed services. Refunds will be issued to the original payment instrument unless regulatory or technical constraints require an alternative method. The Company will notify the user of the outcome via in‑account messaging and/or email.
Fees, Taxes, and Compliance
Users are responsible for any taxes, duties, or withholdings applicable in their jurisdiction. The Company does not earn interest on funds held in user accounts. Fees charged by payment providers, banks, or wallets apply in accordance with their terms; the user is responsible for all such charges.
Policy Changes and Notices
The Company may modify this Policy to reflect regulatory developments, changes to payment arrangements, or operational factors. Material changes will be communicated within the user account area; continued use after the update constitutes acceptance of the revised terms.
Responsibilities and Prohibited Activity
User accounts must reflect accurate personal information. The Company may suspend or terminate accounts suspected of illicit activity or where there is evidence of misuse or misrepresentation of the payment system. The platform supports responsible gaming and may take action to prevent payment system abuse or other unlawful conduct.
